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my-iris

Knowledge Base · Getting started

How do I send my first alert?

Four steps. Add your receiver group, invite your people to the my-iris app, connect your system, and send a test alert. The last step is the one that matters: until a real alert reaches a real phone and someone acknowledges it, nothing has been proven.

  1. Step 1

    Add your receiver group

    Open Configuration → Receiver groups and add the people to alert, in the order my-iris should try them. Write each phone number in international format, starting with the country code (+358401234567). The group’s language is the language of its voice calls. A group with nobody in it cannot alert anyone.

  2. Step 2

    Invite your people to the my-iris app

    Open Configuration → my-iris app and create an invitation for each person: a link, also shown as a QR code, valid for 72 hours. They open it on their phone and confirm their number with a six-digit code my-iris sends by SMS. On iPhone, they add my-iris to the home screen first. Anyone who has not joined yet still gets a voice call.

  3. Step 3

    Connect your system

    Create a key under Configuration → API keys and post alerts to one REST endpoint. If your system can only send email, create a secret address under Configuration → Email sources instead. Both start the same escalation.

  4. Step 4

    Send a test alert

    Post one REST call with your key (the console shows the exact command when you create the key), or send one email to the secret address. The first person gets a push. Acknowledge it in the app and the escalation stops; leave it, and my-iris calls when the push window closes. That round trip is what you are buying, so see it once before you rely on it.

If nothing arrives

Open the alert in the console first. Its delivery log shows each push and call with its time and status, so it tells you whether anything left my-iris. The usual causes are a receiver group with nobody in it, a phone number without its country code, and notifications blocked on the phone, in which case the call comes when the push window closes. Configuration → my-iris app shows, for each phone, whether it has joined and which alert permissions are missing. If the console says a push or call went out and the phone disagrees, tell us: reply to any my-iris email or write to support@my-iris.io.

Ready to wire it to your own monitoring system?

Integration guide

Send your first alert

Talk to us to open your workspace. Then add your group, invite your people and send a test alert.

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